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Shipping and Return Policy

Shipping Policy

All items are shipped from North Miami, Florida. We strive to ship orders the same day they are placed, but in some instances orders may require 2 business days to ship. We will ship to all U.S territories, and most International destinations.

Delivery charges are based on the size and weight of purchased items.

Shipping options:
Priority = 1-2 Business Days
Express = 2-3 Business Days
Standard = 7-10 business day

 FEDEX  UPS      USPS
Standard  Ground      Express mail
Priority overnight  3 days      Priority mail
Ground home delivery
     First class
International economy  

STANDARD SHIPPING: Your order will arrive within 7-10 business days if ordered by 1PM EST M-F Business days are M- F excluding holidays determinate by UPS. Services to Alaska and Hawaii may take more than 8 business days.

NEXT DAY AIR: Your order will arrive the following business day if ordered by 1 PM EST M-F. Business days are M-F excluding holidays determined by UPS. If your order is placed after 1PM EST on Friday, it will be shipped the following Monday.

Business days are Monday throughout Friday, excluding holidays determined by carriers.

Delivery rates are automatically calculated during checkout based on one simple formula: the size and weight of your purchased items. This means you get our lowest shipping rates air and square. All shipping charges include handling, order processing, item selection, packaging and transportation of items. according to size and weight of purchased items.

Return Policy

Lola Lobato takes great pride in selecting her products, and proudly stands behind the quality brand names we offer to our customers. if you are not completely satisfied with your purchase, you may  return it for an exchange or refund of the merchandise value, within 30 days of your purchase, minus the shipping, handling and gift wrapping.

We cannot accept returns of final-sale items, or items with indication that it has been used.
To return or exchange an item please complete the Return Form attached to the invoice, indicate the reason for the return and the action to be taken, replacement or merchandise credit.

Customer is responsible for postage on return items.

Send the return package to the following address.

1835 East Hallandale Beach Blvd #171, Hallandale, FL 33009
Your return will be processed according to your instructions and conditions stated above.

Gift Wrapping

During the Holiday season all gifts come in a white box with an overlapping layer of grey felt tied with different ribbons, some may come with a pompom twine or a feathery twine attached to a felt ornament with gingham tissue paper inside.

You can add a personalized message to your gift for free which will be included inside the gift. All gifts include a gift receipt which omits the price paid for the gift.

You can can select the gift option by clicking "add gift wrapping" when you proceed to checkout.